Because Autotask is a web-based application, you have the ability to provide access to project information from literally any computer in the world that has an internet connection and standard web browser.
This means that you have the option of giving your clients their own log-in information into your project management system, allowing them to collaborate as full partners in your project. And, because each log-in is custom configurable, you can limit what projects your clients can see, and what information should be restricted.
This makes it snap to obtain client reviews and approvals, and allows your clients to see real-time progress reports on their projects.
Optional Client Access Portal
If your company has a customer service function, now there's a way to let your customers create their own service tickets right over the web, and check on the status of their issues:
- without delays, 24 hours a day, 7 days a week
- without transcription errors or misinterpretations of their problem
- without wasting valuable staff time on the phone manually creating tickets
This is all possible with the affordable Client Access Portal you can purchase with Autotask, and brand with your company logo. This portal provides a contained environment for your customers to stay connected with you without the hassles of calling in to report any problems or issues.
See for yourself how Autotask “Makes your business run. Better.” Click here for more info or a demo
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